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​Bank Services and Money Matters
 

There are multiple bank machines (ATMs) open 24 hours a day throughout the city which accept all major international bankcards.
The official currency of Serbia is the Serbian Dinar (RSD). Major credit cards are widely accepted, but please always check beforehand. When paying by credit card for your shopping, you might be asked to show identification. Please have an ID with you all the time, otherwise they may refuse to accept your credit card as payment.

• The most common denominations of Serbian dinar banknotes are 10, 20, 50, 100, 200, 500, 1000, 2000, and 5000 dinars.

• Serbian dinar coins are available in smaller values, such as 1, 2, 5, 10, and 20 dinars.

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Cancellations & Refunds
 

Notice of cancellation had to be made in writing by email or fax to the Congress Office.
The policy for refunding registration fees is as follows:

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Written cancellation received:

• until July 6, 2026 | 50% refund

• from July 7, 2026 | no refund

The date of the email/fax ID is the basis for considering refunds. Refunds will be made after the congress.​

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Certificate of Attendance
 

Confirmations of attendance will be issued after the conference after completion of a post-conference online survey.

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Climate
 

In September, Belgrade experiences mild weather transitioning from summer to autumn. Average temperatures range from around 16°C to 25°C, making it pleasant for outdoor activities. Due to the climate changes last several years Belgrade witnessed high temperatures rates during the first half of September ranging from 18°C to 31°C.

Please follow the LINK to view the current weather.

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Luggage
 

A luggage storage will be available at the hotel registration area.

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Coffee Breaks & Lunch
 

Coffee breaks and Lunch Tickets are included in the registration fee.

Lunch tickets must be pre-ordered during online registration. Note that lunch tickets can NOT be ordered on site.

Exact times are listed in the programme overview. Coffee and lunch will be served in the exhibition area.

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Conference Venue

 

Hotel Mona Plaza

Cara Uroša 62-64

11000 Belgrade

www.monaplaza.com

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Currency
 

In Belgrade, the official currency is the Serbian Dinar (RSD). Both cash and cards are widely used for day-to-day transactions. ATMs are available throughout the city and the vicinity of the venues, allowing visitors to withdraw dinars using major credit or debit cards. When using foreign currency, such as Euros or British Pounds, exchanging them for dinars at official exchange offices or banks is advisable to get the best rates. Local banks are open from 08.30 AM to 17.00 PM, from Monday to Friday. On Sundays, only duty banks and post offices are open. All banks and post offices have exchange offices and payphones.

Please use the Currency Converter to view the current exchange rates.

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Drinking Water
 

In Serbia, including Belgrade, tap water is generally safe to drink. The water quality is regulated by the relevant authorities to meet international standards, and it undergoes regular testing to ensure its safety for consumption.
 

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Electricity Supply
 

As in most cities of Continental Europe, the electricity voltage in Belgrade is 220V. Electrical outlets are standard European.

Serbia uses Type F (Schuko) plugs, which have two round pins and two grounding clips on the side. You may also encounter Type C plugs (two round pins with no grounding) which are also compatible with Type F sockets. The standard voltage is 230V at a 50Hz frequency. You will likely need a travel adapter, but a voltage converter is generally not necessary as the voltage matches most of Europe, though you should check your device's specifications to be certain

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Emergency Services

In a medical emergency as a result of an accident, violence or a fire, call 112.

Other emergency numbers are:

• Police: 192

• Fire: 193

• Ambulance: 194

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Exhibition
 

Entrance to the exhibition is free for registered delegates but limited to healthcare professionals, press and exhibitors.

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GSM Cell Phone Roaming
 

GSM cell/mobile phone roaming is available without any problems for all major international providers. It is advisable to inquire beforehand or online at your provider which roaming company in Serbia offers the cheapest tariffs.

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Insurance
 

The meeting organisers cannot accept liability for personal injuries sustained or for loss of or damage to property belonging to conference participants or their accompanying persons, either during the conference or pre- or post-conference activities.

Please ensure you have appropriate travel and health insurance before your trip.
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Language
 

The official language of the congress will be English (no simultaneous translation).

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​Passport & Visa
 

Please check passport and visa requirements in due time before your departure. Visas can take a while to be processed, so leave enough time before departure to apply.

It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest Serbian embassy or consulate to determine the appropriate timing of their visa applications.
Note: Serbian embassies and consulates-general are independent decision-making agencies for visas, sometimes after specific checks have been made with other countries. You cannot appeal against the rejection of a visa application; neither can the EHMSG organizing office intervene on your behalf in case of a rejection or to speed up the procedure.
The congress organizers and/or the EHMSG registration department will not directly contact embassies and consulates on behalf of visa applicants.
The registration fee minus a handling fee of EUR 100.- will be refunded after the congress if the visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Refund requests must be made in writing and sent to the EHMSG registration department, by email, no later than July 6, 2026, after which requests for such refunds cannot be taken into consideration.

For information on Visa requirements please visit Serbian Visa Requirements

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Safety - Crime
 

Use of common sense is (always) required, as in any larger city. Experience has shown that some basic precautionary measures should always be kept in mind in any city:

• Do not carry important items like flight tickets, passports etc. with you when visiting the conference or strolling through the city, leave them in the hotel safe during your stay. Rather carry a Xerox copy of your passport or an identity card with you.

• Try not to carry all documents, money, credit cards and other essential items and valuables in one bag or purse. If it is lost or stolen, everything will be gone and might be difficult to replace on short notice, especially passports and visa to return to your country of residence.

• Take off your name badge when leaving the conference centre.

• In heavily frequented tourist zones and the metro at rush hour, be aware of attempts of scam and pickpocketing.

• Do not respond to anybody unknown to you who comes up to you on the street engaging you in a conversation, no matter how safe they appear to be

 

Shops

 

Banks generally open from 9 to 17 Monday to Friday.

During the weekdays most shops and stores are open from around 9:00 AM to 8:00 PM, with some larger supermarkets and malls staying open until 10:00 PM or later.

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Smoking Policy
 

The EHMSG Conference is officially a “No-smoking-Conference”.
Smoking is banned in all public places including all enclosed or partially enclosed public areas.

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Social Media Guidelines
 

EHMSG supports the use of social media around the EHMSG conference to network with your colleagues and friends attending the meeting. Please do however respect the EHMSG social media guidelines, including the following:

Dos:

• You may blog or tweet about content of the talks, unless the speaker explicitly asks you not to share either the entire talk or specific details or slides.

• Communicate in a respectful and considerate way, and show your criticism in a fair, constructive and professional manner.

• Do remember that people who will read your tweets are not necessarily professionals, but also patients, policymakers, members of the media, and the general public.

Don’ts:

• The use of photography, video, or other type of recording devices in oral sessions (plenary, educational, concurrent sessions and symposia) and poster sessions at the EHMSG conference is strictly prohibited. Hence posting pictures or videos of these sessions on any social media platform, blogs, or websites, etc., is also strictly prohibited.

• Do not capture or re-distribute data presented at the EHMSG conference as this may jeopardize the subsequent publication of the data in a scientific journal. Powerpoint presentations must not be photographed under any circumstances. Do respect journal embargo policies and the work of your colleagues!

• Refrain from engaging in personal attacks or showing rude behaviour.

• Offensive and disrespectful behaviour, sales-oriented, self-promoting, or otherwise inappropriate comments will not be tolerated.

• Participants should not post copyrighted or trademarked material or material protected by other intellectual property rights.

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Staff
 

If you should have any questions, the congress staff will be pleased to help you.

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Taxis, Public Transportation, Bike Rental

 

Public Transportation: https://www.tob.rs/en/info/useful-info/city-public-transport

Taxis:  https://www.tob.rs/en/info/useful-info/taxi
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Telephone Calls

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The Serbian country code is +381.

To call abroad, dial 00 before the area code.

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Time Zone

 

Serbia is in the Central European Time Zone (CET), which is UTC+1. However, during daylight saving time, Serbia observes Central European Summer Time (CEST), which is UTC+2. Daylight saving time usually starts on the last Sunday in March and ends on the last Sunday in October. Therefore, during daylight saving time, Serbia is two hours ahead of Coordinated Universal Time (UTC+2).

See https://www.timeanddate.com/time/zone/serbia/belgrade

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Tourist Information

 

Please visit: https://www.tob.rs/en

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Travel-Health Insurance
 

As part of visa application, individuals must have travel-health insurance for the duration of their stay in Serbia. This insurance can be obtained from any approved insurer. Individuals need to check with the responsible embassy/consulate for a list of approved insurers available in their country.

Individuals must have insurance for their entire stay and therefore are encouraged to ensure and pay for the correct number of days. The visa will only be given for the dates that are covered by the insurance policy, which need to relate to the travel dates.

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V.A.T.
 

The VAT rate in Serbia is 20%.

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​WiFi
 

Wifi is available throughout the conference venue.

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