FAQ

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Will my data be shared with sponsors and other participants?
➔ We encourage you to complete your profile on the virtual congress platform so that your colleagues can interact with you. Should you though prefer not to be contacted, you can navigate the platform in "incognito mode". Note that when visiting the virtual exhibition spaces of our sponsors, your name and time of your visit will be stored, but the email address (even if entered in your profile) will not be communicated.


 

With which device can I access EHMSG 2021?
➔ The virtual congress platform can be accessed via any device that can be connected to the internet via an internet browser. This can be your laptop, tablet or smartphone.

Technical requirements for participants
➔ The EHMSG 2021 meeting platform is designed in such a way that it is easily accessible for all participants. To access the platform, all you need is a device with audio function (laptop, tablet or smartphone) and a stable internet connection. For the best user experience, we recommend using the latest version of Google Chrome. However, other browsers such as Firefox, Safari and Internet Explorer 11+ can also be used.
Regardless of the type of browser you use, you must allow cookies. In the course of this, we would also like to draw your attention to a possible firewall issue. Firewalls may suppress certain content or e-mail addresses. We would like to ask you to clarify this with your IT in advance of the event, if possible. 

An Internet connection with a stable bandwidth of at least 4Mbit upload and download is recommended. A wired LAN connection is preferable to a wireless WLAN.
If your Internet connection is shared with several people, inform the relevant people not to use the Internet intensively (e.g. streaming, downloads, etc.) during the meeting.

You can test your actual available bandwidth here: http://meta-fusion.speedtestcustom.com/

Can I access the virtual platform with my mobile device?
➔ Yes, the EHMSG 2021 meeting platform can be used mobile and is automatically formatted for playback on most mobile devices. Just log in on your mobile device. We can though not guarantee compatibility with every mobile device as the operating system requirements often vary.

Do I have to be online to see presentations? 
➔ Yes, you need an active internet connection. It is necessary that you are online and logged in to be able to call up the contents of the virtual EHMSG 2021 conference. Please also note that you can only be logged in on one device.

Who can I contact if I am having trouble accessing a session?
➔ Click on the “Help” button in the menu of the platform and get in touch with our support team.

How do I get access to the EHMSG 2021 congress platform?
➔ Approx. 1 week before the conference, a confirmation email with a link will be sent to all registered participants and speakers at EHMSG 2021. 

When will the on-demand content be available for viewing?
➔ As a service, all scientific lectures of the EHMSG 2021 will be made available for an on-demand review for registered participants of the annual workshop. These can be called up within 24 hours after the lectures in the on-demand section of the platform.

How long can I watch the lectures / presentations? 
➔ All lectures will be available for an on-demand review on the congress platform for 1 month. 

Which sessions are broadcasted live?
➔ Recorded lectures will be shown in live symposia. During the session, participants can use the chat function to ask their questions, which will then be discussed live with the speakers and moderators after the presentations. So it's always worth being there live! 

Can I collect CME points by attending the virtual conference? 
➔ The 34th Workshop of the European Helicobacter and Microbiota Study Group Virtual Conference, 18/09/2021 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®)
for a maximum of 8 European CME credits (ECMEC®s). 
Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.